Refund policy

No-Return & Exchange Policy

At AMHAD PERFUMES, all sales are final. Due to the nature of personal care and fragrance products, we do not accept returns, exchanges, or issue refunds once an order is placed, delivered, or used.

Damages and Delivery Issues

While we do not accept change-of-mind returns, customer satisfaction is our priority. If your item arrives physically damaged or incorrect, we will replace it under the following condition:

  • Unboxing Video Requirement: You must notify us within 24 hours of delivery with an un-cut, continuous unboxing video clearly showing the shipping label and the damaged/wrong item.

  • Upon verification, we will issue a free replacement.

Non-Returnable Scenarios

  • Used, sprayed, or unsealed perfume bottles.

  • Change of mind or dislike of perfume scents/notes.

  • Damages caused after delivery due to customer mishandling.